"I have used his definitions of trust and distrust in every book I've written."
--Brené Brown, bestselling author of Dare to Lead
Nearly 100,000 copies sold. A modern classic on building trust--now updated for today's workplace.
Trust isn't a feeling. It's a skill.
In this fully updated third edition of The Thin Book of Trust, bestselling author Charles Feltman delivers a clear, practical framework for building, restoring, and sustaining trust in organizations--especially in a post-pandemic world where connection, accountability, and reliability matter more than ever.
Short, powerful, and immediately actionable, this book breaks trust down into learnable competencies. You'll discover
- the four distinct elements that create (or erode) trust;
- how to identify and repair broken trust quickly;
- practical language for high-stakes conversations; and
- tools to strengthen trust across teams, remote workplaces, and leadership levels.
Whether you're a leader, coach, consultant, HR professional, or individual contributor, your ability to build trust directly impacts performance, culture, retention, and results.
This expanded third edition includes a new study guide and downloadable resources to help individuals and teams apply the framework in real time.
If you want stronger teams, clearer communication, and a culture where people actually deliver on their commitments, this is your playbook.
Become the kind of leader--and colleague--others trust without hesitation.
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