{"product_id":"the-unaccountability-machine-why-big-systems-make-terrible-decisions-and-how-the-world-lost-its-mind","title":"The Unaccountability Machine: Why Big Systems Make Terrible Decisions--And How the World Lost Its Mind","description":"\u003cdiv data-a-expander-name=\"book_description_expander\" data-a-expander-collapsed-height=\"280\" class=\"a-expander-collapsed-height a-row a-expander-container a-spacing-base a-expander-partial-collapse-container\" style=\"max-height: none; height: 280px;\"\u003e \u003cdiv data-expanded=\"false\" class=\"a-expander-content a-expander-partial-collapse-content\" style=\"padding-bottom: 20px;\"\u003e \u003cspan class=\"a-text-bold\"\u003eLonglisted for the 2024 Financial Times Book of the Year. How life and the economy became a black box‚Äîa collection of systems no one understands, producing outcomes no one likes.\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e \u003cbr\u003e Passengers get bumped from flights. Phone menus disconnect. Automated financial trades produce market collapse. Of all the challenges in modern life, some of the most vexing come from our relationships with automation: a large system does us wrong, and there‚Äôs nothing we can do about it.\u003cbr\u003e \u003cbr\u003e The problem, economist Dan Davies shows, is \u003c\/span\u003e\u003cspan class=\"a-text-italic\"\u003eaccountability sinks\u003c\/span\u003e\u003cspan\u003e: systems in which decisions are delegated to a complex rule book or set of standard procedures, making it impossible to identify the source of mistakes when they happen. In our increasingly unhuman world‚Äîlives dominated by algorithms, artificial intelligence, and large organizations‚Äîthese accountability sinks produce more than just aggravation. They make life and economy unknowable‚Äîa black box for no reason.\u003cbr\u003e \u003cbr\u003e In \u003c\/span\u003e\u003cspan class=\"a-text-italic\"\u003eThe Unaccountability Machin\u003c\/span\u003e\u003cspan\u003ee, Davies lays bare how markets, institutions, and even governments systematically generate outcomes that no one‚Äînot even those involved in making them‚Äîseems to want. Since the earliest days of the computer age, theorists have foreseen the dangers of complex systems without personal accountability. In response, British business scholar Stafford Beer developed an accountability-first approach to management called ‚Äúcybernetics,‚Äù which might have taken off had his biggest client (the Chilean government) not fallen to a bloody coup in 1973.\u003cbr\u003e \u003cbr\u003e With his signature blend of economic and journalistic rigor, Davies examines what‚Äôs gone wrong since Beer, including what might have been had the world embraced cybernetics when it had the chance. \u003c\/span\u003e\u003cspan class=\"a-text-italic\"\u003eThe Unaccountability Machine\u003c\/span\u003e\u003cspan\u003e is a revelatory and resonant account of how modern life became predisposed to dysfunction.\u003c\/span\u003e  \u003c\/div\u003e \u003cdiv class=\"a-expander-header a-expander-partial-collapse-header\" style=\"opacity: 1; display: block;\"\u003e\n\u003cdiv class=\"a-expander-content-fade\"\u003e\u003c\/div\u003e\n\u003ca href=\"javascript:void(0)\" role=\"button\" data-action=\"a-expander-toggle\" class=\"a-declarative\" data-a-expander-toggle='{\"allowLinkDefault\":true, \"expand_prompt\":\"Read more\", \"collapse_prompt\":\"Read less\"}'\u003e\u003ci class=\"a-icon a-icon-extender-expand\"\u003e\u003c\/i\u003e\u003cspan class=\"a-expander-prompt\"\u003eRead more\u003c\/span\u003e\u003c\/a\u003e\n\u003c\/div\u003e \u003c\/div\u003e","brand":"University of Chicago Press","offers":[{"title":"Default Title","offer_id":50521212649757,"sku":"9780226843087","price":14.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0901\/5692\/5213\/files\/9780226843087.jpg?v=1761145778","url":"https:\/\/bookdelico.com\/products\/the-unaccountability-machine-why-big-systems-make-terrible-decisions-and-how-the-world-lost-its-mind","provider":"Book Delico ","version":"1.0","type":"link"}